At Electric Water Heaters Company ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our products, services, and website (collectively referred to as "Services").
Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our Services, including:
a. Personal Information: When you use our Services, we may collect personal information such as your name, email address, phone number, and billing information.
b. Usage Information: We may collect information about how you use our Services, including your IP address, device information, browser type, and the pages you visit.
c. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
a. Providing and Improving Services: We use your personal information to deliver our Services, process transactions, and enhance user experience. This includes providing customer support and responding to your inquiries.
b. Communication: We may use your contact information to send you important updates, promotions, and newsletters. You can opt-out of these communications at any time.
c. Analytics: We use usage information and cookies for analytics purposes to understand how users interact with our website and to improve our Services.
3. Information Sharing
We may share your personal information in the following circumstances:
a. Service Providers: We may share your information with third-party service providers who help us operate our Services, process payments, or provide customer support.
b. Legal Compliance: We may disclose your information if required by law, in response to a subpoena, court order, or other legal processes.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
5. Your Choices
You have the following choices regarding your personal information:
a. Access and Correction: You can access and update your personal information by contacting us.
b. Opt-Out: You can opt-out of receiving promotional emails from us by following the instructions in the emails.
6. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:
sales@electricwaterheaters.co.uk
Thank you for entrusting Electric Water Heaters Company with your personal information. We are committed to safeguarding your privacy and providing you with the best possible experience when using our Services.